Customer Success Manager
EnergyPrint is a Minnesota-based corporation using energy utility data to generate macro-level business insight across buildings and portfolios. EnergyPrint works directly with utilities to gather, input and validate data—providing an administrative solution that reduces time and engineering expense for building owners, and the professionals who serve them. We integrate our data services and web application into our customers’ businesses, powering solutions to help Find, Track & Prove energy savings and efficiency improvements in commercial buildings across the U.S., and Canada.
The Customer Success Manager will be responsible for supporting new and existing clients by ensuring that customer contracts are delivered on time and with quality in a way that not only satisfies, but delights customers. The Customer Success Manager works closely with The Business Development Director and reports to the Strategic Account Director to successfully onboard clients in a way that is customer-focused, timely and efficient, and continues to work with clients to meet EnergyPrint’s retention goals, as well as inspire client loyalty, recommendations and referrals.
Do you like to manage a lot of parts and pieces to help clients meet their goals? Can you work independently and on a team to provide clients high quality information in a timely manner? Are you a quick study, organized and like to be part of a high performing, high energy team? If so, we’d like to hear from you.
Compensation and benefits commensurate with experience. If interested, please send a cover letter and resume to firstname.lastname@example.org.